The ECITB Supervisor Training Programme is made up of easily accessible modules designed to enhance the skills and knowledge of new and experienced supervisors alike. This module aims to help Supervisors communicate effectively in a range of situations including performance and conflict management and toolbox talks.
This final module aims to help Supervisors understand: how to communicate effectively, particularly in challenging situations; demonstrating confidence; recognising and dealing with performance issues; managing difficult people; conflict management; toolbox talks; effective management.
This Course Covers:
- Performance management
- Managing difficult situations
- Managing tool box talks effective
One Day, from 8:30am – 4:00pm
£160 + VAT
*This course must have 4 delegates to run.
* Prices can be discounted for group bookings.
*With Sufficient numbers, this can be run upon request at a client’s premises, at times and dates to suit client.